| Additional Keyword |
412846 |
| Covered Configurations |
6-slot switch chassis |
| Full Contract Period |
1 year |
| Product Description |
Cisco SMARTnet Enhanced - extended service agreement - 1 year |
| Response Time |
4 hour(s) 4 hours |
| Service & Support Details |
Extended service agreement - parts - 1 year - shipment - response time: 4 hour(s) - response time: 4 hours - availability: 8/5 hours a day / days a week - availability: 8 hours a day / Monday-Friday |
| Service & Support Details |
Technical support - phone consulting - 1 year - availability: 24/7 hours a day / days a week - availability: 24 hours a day / Monday-Sunday |
| Service & Support Details |
Product info support - web knowledge base access - 1 year - availability: 24/7 hours a day / days a week - availability: 24 hours a day / Monday-Sunday |
| Service & Support Details |
New releases update - 1 year |
| Service Availability |
8 hours a day / 5 days a week |
| Service Included |
Replacement |
| Type |
Extended service agreement |